Disappointed with the delivery
I did expect it to arrive on time nothing was mentioned on the website stating that there is a delay on the delivery so on this time not happy as needed the sweets for an order I had.
Răspuns de la SoSweet
2024.12.27
Hi there, we're sorry for the inconvenience caused by the delivery delay.
However, we did advise customers on our website from 27th November that shipping was currently taking between 5-7 working days to fulfill orders due to the unprecedented number of orders we have received in this seasonal period. Despite taking on extra staff and our warehouse staff working longer hours, unfortunately we were unable to offer our usual shipping times
However, we did advise customers on our website from 27th November that shipping was currently taking between 5-7 working days to fulfill orders due to the unprecedented number of orders we have received in this seasonal period. Despite taking on extra staff and our warehouse staff working longer hours, unfortunately we were unable to offer our usual shipping times