Extremely Disappointed – Incorrect Product and Poor Service bad experience with Litfad
I had a very bad experience with Litfad. They sent the wrong product, which was cheaper and completely different from the one I originally ordered.
I provided multiple pieces of evidence — including photos, a video clip, and a comparison chart — clearly showing that the product they delivered was not the one listed in my order. Despite this, Litfad repeatedly insisted that the product was correct and avoided explaining the obvious differences shown in the pictures.
At one point, they even suggested that I give the incorrect product to a friend or family member instead of offering a proper resolution. This is completely unacceptable and unprofessional.
After several back-and-forth messages, Litfad tried to confuse the issue (“concept swapping”) to avoid providing a refund or replacement. Their handling of this situation shows a lack of responsibility and care for their customers.
When I checked their reputation online, I discovered that many other customers have experienced similar problems — wrong items, poor communication, and refusal to resolve issues.
⚠️ Before buying from Litfad, please read other reviews carefully. Based on my experience, I strongly advise avoiding this company to save yourself the frustration and disappointment.
Kokemuksen päivämäärä: 01 November, 2025
Kokemuksen päivämäärä: 01 November, 2025