XFORCE poor customer experience and misleading advertising
Poor customer service - misleading advertising April 2025 purchased a cat back exhaust from Xforce for a Nissan 350Z 2007 auto roadster. Xforce advertise the exhaust as having a great sporty sound, there is a YouTube clip to demo this. The purchase was based on this plus my mechanic stated it was a good exhaust manufacturer. What Xforce fails to mention is the car tested and designed for is only a manual gearbox. If you have an auto box steer clear, the car will exhibit awful drone from 1k to 2.8k rpms. Xforce have been very dismissive putting the problem back on the customer as “change of mind”. Having learned about the operation of a torque converting auto box, cat back exhausts will always perform poorly as the operation is similar to slipping the clutch on a manual gearbox, with an open exhaust there will be lots of noise and not much forward motion. A reputable company that does care would have agreed to the offer to meet and share costs, as it is Xforce wouldn’t even provide packaging to allow for an easier EBay / Gumtree private sale.