A Disappointing Experience with JustFly.com and Useless Generali Insurance
I am writing this review to warn others to never take their useless Generali Travel Insurance. I have booked with Justfly many times but never taken the insurance. I was supposed to fly back from Pakistan to Seattle and India started bombing Pakistan. Obviously the air traffic was closed down. I booked a flight hoping that things would be resolved but had to cancel a day before since there were no flights leaving. I took insurance just in case for my $1,500 ticket. Now they are saying I have been refused the refund as it was not a trip interruption. Reason for refusal - I cancelled before the flight - How can my trip be interrupted if it never took off. This is absurd and a way of scamming people.
Also you can never get a hold of anyone once you have booked your ticket. The people who are ever so helpful while booking dissappear right after you have paid.
I am really disspointed and will think again to book on Justfly.