Most unprofessional company
Hands down one of the most unprofessional companies I’ve ever dealt with. I called in the morning to get a toilet fixed — nobody mentioned anything about a pending invoice. Then suddenly in the afternoon, when the guys showed up, they refused to start until I paid some “old invoice” I was never even told about.
When I called the office to clear it up, the admin was unbelievably rude and had zero customer service skills. First, she claimed they sent reminders by email (they didn’t), then switched her story and said they mailed them (also false). Instead of admitting their mistake, she blamed me and spoke to me like I was in the wrong.
The lack of communication and basic professionalism is shocking. Their staff clearly don’t talk to each other, and they treat paying customers with complete disrespect. Absolutely terrible service — I wouldn’t recommend this company to anyone.
Data experienței: 05 November, 2025
Data experienței: 05 November, 2025