Never EVER use kiwi.com they take no reponsibility NEVER EVER use kiwi.com! They are completely useless in case of flight schedule disturbances. You will end up paying new flights by yourself. We booked Malaga Helsinki fights with layover in Stockholm. Due to flight delay we were forced to reebook the second leg. However, kiwi.com customer agent wrongly cancelled the first leg of the flight (to provide credits to purchase the second leg). They did not cancel the original second leg flight as was agreed. We were two person travelling and at the time of boarding only one of us was able to get on board and other was denied boarding because the first leg had been cancelled by Kiwi.com and I instead had two flights from Arlanda to Helsinki. Kiwi.com did NOTHING to help to solve this situation and I had to pay for the new flight my self at the airport to take later flight. Unbelievable! And they deny any cost compensation. STAY AWAY!!
Datum der Erfahrung: 27 December, 2025