Shannon Z

Shannon Z

Canada
1
Reviews
1
Useful
Review of Moon Haus
Shannon Z
Shannon Z 2025.09.24
     
Frustrated Jist like Matt reviewed. I've been waiting n waiting for weeks. We've all been patient and would like a reply or whatever to know why we can't get what is owed to us. Don't say u don't have it cuz its been clearly posted since before and after ur site came back. I've reached out to your ads on IG and no response. This site used to send within a cpl days. After multiple times of being scammed and fighting to get what i ordered. I've given them the benefit of the doubt numerous times. But its clear im not the only frustrated person. This place is a huge headache to deal with. Just look at how many 1 star scrappy reviews they have. Save ur time money and high blood pressure lol. Its been extremely difficult to get what is owed. All I want is a refund or what I ordered. U had no problem accepting my money when I ordered on sept 7th. It's now the 24th. And still processing. Communication is a big part of running a business. If I treated my customers like u do , I'd be out of business. And it clear u are heading in that direction.

Date of experience: 24 September, 2025