Avoid using the company for any applications
Avoid using their services, they do not know what they are doing.
We used them for an important application of Beckhams Law. They charged us 250 Euros. The application was declined, because they used a date of entry into the country instead of the date of an official document from the UK Government.
It is their job to know how to apply, unfortunately they didn't know. We were paying for a professional service, but they should never have taken our case on. It was not possible for us to be successful for Beckhams Law based on the date of the document, which they should have been aware of. We only established this after we took legal advice when the application was declined.
Furthermore, when we complained and asked for a refund. They agreed a 50% credit off future services. So they accepted the fault, but attempted to force us to work with them again in the future instead of doing the right thing. We paid a premium just for a quick turn around, the least they could have done would be to refund that.
I would have considered working with them in the future if they had resolved this matter fairly. They were very helpful on the phone and quick to take my money for the failed application.
Date of experience: 04 December, 2025
Date of experience: 04 December, 2025