Successful Screen Repair and Great Customer Support after an Issue
(4.5/5) I was researching screen repair for a while, and I came across this website. I sent in my broken S21 Ultra for a screen repair, which was successful, and the shipping process (from Ontario to Calgary) was straightforward. However, although the screen was now flawless and working, there were issues with the battery and another flaw in the repair once received.
I quickly sent a post-fix ticket and got a fast response from customer support. We were able to communicate, and then I received a generous discount/free shipping to replace the battery and address other issues. Now I have an S21 Ultra with a new screen and battery! Will use this website for future repairs.
Dato for erfaring: 23 March, 2026
Dato for erfaring: 23 March, 2026
Svar fra Fix Factory (Canada) - Get Fixed
2026.04.04
Thank you, Pierre, for sharing your experience. We're glad our team could assist effectively and address the battery issue promptly. Your satisfaction is our priority, and it's great to hear you're happy with the results. We look forward to serving you again for any future repair needs!