No support after possible data breach Booked through Booking.com, then got a scam message on WhatsApp from a Pakistani number that included my personal and trip details plus a phishing link. I didn’t click it, but it’s worrying that someone had access to that information. I reported it immediately, but after two weeks I still got no real response—just unanswered emails and repeated promises of a callback that never happened. The most disappointing part is being told they are “just a third party” and that responsibility is elsewhere. This will be my last booking with Booking.com.
Date de l'expérience: 02 April, 2026