Chaotic
Hi Team, placed a large order, which originally was to be delivered 4 days later, however the next day, received a message saying the truck had broken down, later that day, Coventry timber called, saying we need longer, because you require wood to be cut, I phone up 5 days later, to ask about my order progress and was told waiting for plywood delivery, but would get the delivery the coming Monday, I waited in all day Monday and unfortunately no delivery. I called up Tuesday to chase my order and was told the saw mill was broken. Cutting it myself. Totally disorganised, with lack of communication; please improve, so I can give 5 stars next time. HOWEVER, the delivery did come Tuesday where the fence/wood is of good quality, they also gave extra material/wood to compensate me for my trouble. Happy with that.
Regards Alan