AVOID XOLAR — WORST COMPANY I’VE EVER DEALT WITH Terrible experience from start to finish. Xolar takes your money upfront and then disappears for months. Their “project manager” couldn't answer basic questions and even threatened to drop me as a customer when I asked for updates. Solar panels were delivered by an incompetent contractor who broke two panels on arrival. It took Xolar ages to replace them. The installer showed up not knowing anything was damaged, installed what he had, and left. Xolar also misled me about government rebates. It’s now November 2025 and I received zero rebates. They sent outdated, incorrect information and have no understanding of actual programs. I had to research everything myself while they ghosted me. The heat pump installation was even worse. The workers looked high, the unit was misconfigured, and instead of saving money my gas usage went UP. AUX heat kept triggering because Xolar didn’t set up the system properly. Their “official contractor” isn’t even registered in Ontario. Customer service is basically non-existent: no answers, no timelines, no follow-up, and nobody takes responsibility. This company is unprofessional, incompetent, and dishonest. Avoid Xolar at all costs.

体验日期: 20 October, 2025