Scammers and thieves Scammers and thieves. Boohoo have the worst customer service and refund process. They do not deserve the good ratings they have on other websites. I am in a process of fighting with them to have my money refunded for items proven to have been returned to them. Once you make contact with them via email (there is no telephone number), they may reply initially and then never again! They start ignoring your emails if you have a problem. Also, they only want to acknowledge part of the refunded items (as they arrive in seperate packages) so they can tell you they haven't received it and then keep your money. As mentioned, the situation is in the process of dispute and I don't know when I'll receive my money back. They are scamming their customers and I definitely do not recommend their service. Can't believe how they are getting away with this after reading other poor reviews of them ripping off customers. Infuriating. They need closing down!
体验日期: 20 May, 2026