THEY INTEND TO RIP YOU OFF- BEWAREM
DON'T USE THIS COMPANY!
Absolutely disgraceful!
Ordered a simple package of drinks consisting of 5 cans only. It took 11 days for delivery and I'm in the UK! Excuses included, a company of eight Employees and Royal Mail one day strike. To add insult, the package arrived and 3 cans had only 5 days to expire. We would never buy the items if they were sold in a shop!
We sent a photo of the soon to expire cans and the dates and catch numbers were visible on the base. Their response included: they'll pick up the cans and than the replacement will be sent out and a 50% discount on the next order.
I wanted a complete refund on the 3 cans, as I had enough. Do they honestly believe I would wait days for the items to be picked up and sent back and a further 11 days minimum, for the replacement cans to be delivered and also reorder from this unprofessional company that intends to rip off their customers?
Till this day, the issues hasn't been resolved. We live and learn. If I could aware zero stars???
I would never use this company again. Use Amazon. They sell these products on their website. At least if anything is wrong, Amazon will rectify the situation asap. Even if you don't have Prime? You'll still receive your items before 11 days and the shelf life would be a lot longer than 5 days!
