terrible
I hired Nussbaum Law to assist me with a matter relating to my child’s RESP in part due to the reviews here as well as their own documents stating their commitment to client satisfaction and conflict resolution, so I feel it is required of me to share how far my experience with this firm fell short in those expectations.
Professional ethics in Ontario requires lawyers to reply to client communications in a timely manner, be honest, be competent, and follow client direction. Nussbaum failed at all of these.
The worst issue was a pattern of giving me incorrect information and then, days or even months later, retracting it. If the information were peripheral to what I was trying to do (the thing they could never bother to remember), it would be merely frustrating, but in two cases it fundamentally altered the strategy of the case, and one of those completely undermined it. This cost me thousands of dollars.
I knew going in that this was unlikely to succeed. I had been advised against even trying by two other law firms, who said that it would be nearly impossible to prove. I wanted to try, to protect my kid if possible; but I don’t hold anyone responsible for my ex being a dick, breaking his promises and refusing to negotiate, or hiring a more competent legal firm that provided him with better information. I do hold Nussbaum responsible for not answering my questions in a timely fashion, providing me with incorrect information, suggesting courses of action they needed later to retract as incorrect, not following my directions or even acknowledging my right to provide direction they don’t agree with, and treating me in a hostile manner.
Data dell'esperienza: 20 November, 2025
Data dell'esperienza: 20 November, 2025