Hi Sam, We do not see that you are a current customer or have had any interaction with our brand.
We’re sorry to hear about your concerns, but we believe there may be a misunderstanding about how the precious metals market works. All reputable dealers — including us — sell at a small premium over spot and buy back at a small discount to spot. This is standard industry practice and reflects costs such as refining, minting, shipping, insurance, and market fluctuations.

We are fully transparent about our pricing before any purchase is made, and our clients are never under any obligation to sell back to us. Our goal is always to help customers make informed decisions about their retirement and wealth-protection strategies.