Zero Accountability. Zero integrity. ABSOLUTELY DO NOT RECOMMEND Florida Windows and Doors!! My family invested over $50K last year with Florida Windows & Doors (St. Pete) to replace every window/door, paid in full this July. On Aug 25, at 9:30PM, my husband, our 4-year-old, and I (8 months pregnant) were jolted awake by an explosive crack - our brand-new kitchen slider shattered on its own. My husband (an engineer) confirmed no impact: no rock, bird, debris, nothing. Their QC tech Eddie came next day, agreed no impact, taped/photographed, returned Thursday for more photos. Suddenly, management reversed findings—without inspection. Project manager Fabrice and head of service Tiffany Jones declared “impact” from photos only. Tiffany refused proof, a report, re-inspection, or escalation-she claimed she has no supervisor. They refuse to stand by their product, analyze the glass, or review our other doors/windows. They flipped “no impact” to “impact” to avoid accountability, leaving us unsafe, uncovered, and unsupported. Consumers deserve to know. We wre astounded by the awful experience and are taking other measures accordingly.
Datum der Erfahrung: 28 August, 2025