Scam Artist - Don’t think one second about using them to perform any work
If I could give a zero star review I would. Do not for one second consider or think about using this company to put shingles on your roof or perform any other work on your home....Overpriced, poor quality, and zero customer service.
I contacted Ridge Valley Exteriors to replace the defective shingles I had on my roof (CertanTeed) which kept breaking off and falling onto the yard. Insurance was contacted and agreed to replace the roof (~$33,000). Since Ridge Valley put the new roof on (2.5 years ago) I've had six different water leaks at different locations in my house. I've requested to have them put a new roof on my house multiple times, but they keep trying to find reasons why they will not do it. It has been over a month since the most recent leak was detected and they are trying to find a way to get out of performing the repairs to the roof and the damage to the house. I even had one of the Ridge Valley technicians come out and review the latest leaks. The technician sent me a document in writing stating that the leaks are definitely due to a workmanship issue associated with the installation of the shingles. I've requested to speak to the owner to try and resolve this issue, but they refuse to have him call me or provide his phone number.
Contacted shingle manufacture (Owens Corning) since they were considered an approved installer for the shingles. They informed me that ridge valley never submitted my warranty information and because iod this I now only have a 10 year warranty.
I also found out today that I paid ridge valley for installation off new roof flashing, however they re-installed the old flashing.
