Worst booking experience ever- fraudulent practices and zero accountability I am extremely disappointed and frustrated with Traveluro. I booked a hotel room in San Jose on July 17 for a check-in on July 18, trusting their platform for my travel accommodations. However, upon arriving at the hotel for check-in, I was informed by the front desk that no reservation existed under my name. Despite Traveluro failing to secure my booking, the full amount was immediately withdrawn from my bank account. When I contacted customer support to resolve the issue and request a refund, they refused to return the full amount they had taken from me for a service that was never provided. Keeping a customer's hard-earned money for a room that was never booked is unacceptable and borders on fraudulent. I strongly advise everyone to stay away from Traveluro and book through reliable, transparent platforms to avoid losing time and money.
Data doświadczenia: 17 July, 2026