Customer Service Poor Great pricww. That is where it stopped. Ordered it on March 6. Was ready to ship about six weeks later. We were away. Scheduled it for June 15. Arrived unannounced on July 24th in driveway. Chair not what we were expecting. Requested a return. Knew their return policy, restocking fee, delivery fee. Back and forth, back and forth. Finally sent me the cost of shipping, nearly $1000, yet online, shippers, UPS, FedEx, transit companies, just under $300, but you have to use their shippers. Questioned the amount, no response. Radio silence. They quote you a ridiculous shipping price, so you won't return it. These guys are competing with Overstock, Wayfair, Bed Bath and Beyond. With this customer service, going to be hard. Again, great price, all downhill from there.

Ngày trải nghiệm: 27 July, 2025