Simply Awful "Review of South Coast Campervans(January 2026) I am providing this review to outline my recent experience with a motorhome rental from South Coast Motorhomes. The rental period began in early January 2026, and I chose this company because of their proximity to the Red Funnel ferry terminal, which was convenient given that I reside on the Isle of Wight. Initially, I requested that the company collect me directly from the ferry terminal to avoid arranging a taxi. They agreed, which seemed like a positive start. However, I was surprised to be collected directly in the motorhome itself rather than a separate vehicle, and the exterior was visibly unclean from the start. Upon handover, it quickly became apparent that the interior cleanliness was also severely lacking. The oven still contained leftover food from a previous user, which the delivery driver attempted to clean with a dustpan and brush that were themselves not sanitary. As someone with coeliac disease, this level of food contamination is especially concerning and unacceptable. Throughout the rental period, I encountered numerous further issues. The fridge still contained leftover food and there was a broken egg in the freezer. The shower tray was cracked and had hair coming up through the drain. The floor was constantly wet due to a leaking tap. The bedding and bed linens were stained, and the entire motorhome had a strong stale smell that made much of the space unpleasant to use. Operationally, the vehicle also appeared poorly maintained. The gas supply ran out almost immediately, forcing me to make a lengthy detour to refill it at my own expense. The rear lights were not working, which resulted in me being stopped by the police. In addition, the leaking water fixtures caused cushions to become soaked. When I raised these concerns with the company, I was initially told that there had been a mix-up and that I had been given a motorhome that had not been cleaned after the previous rental. At that stage, the company acknowledged the issue and indicated that I would be reimbursed for cleaning products and other inconvenience. However, the response later changed completely. The company subsequently claimed that I had not reported any issues during the hire period and no compensation or meaningful apology was offered. In summary, my experience with South Coast Motorhomes was extremely disappointing. The vehicle was not presented in a rentable condition and the company’s handling of the situation afterwards demonstrated a lack of accountability. I would strongly advise any potential customers to thoroughly inspect a vehicle before accepting it and to consider alternative rental companies. I will not be using South Coast Camper Van again."
Fecha de la experiencia: 25 January, 2026