BUYER BEWARE - YOU WILL BE SCAMMEE
I would strongly caution anyone considering Monkey Fence.
I paid a 50% deposit for a fence project and, after taking my money, communication became extremely difficult. I made repeated attempts to get clear answers on scheduling and next steps. Calls were not returned consistently, commitments were vague, and I was left chasing a company that already had a substantial amount of my money.
What makes this especially concerning is that I am apparently not the only customer describing this kind of experience. There are other recent reviews reporting missed appointments, poor communication, unfinished work, difficulty getting issues resolved, and in at least one case, problems getting a deposit refunded.
My issue is simple: if you take a customer's deposit, you have an obligation to communicate clearly, show up when promised, and either perform the work or return the money. A customer should not have to repeatedly call, email, and escalate simply to understand whether a contractor intends to honor the agreement.
I have now had to formally document my communications and contact my credit card company regarding the charge.
Taking the deposit was easy. Getting Monkey Fence to communicate and perform the work has been the hard part.
That is not how a professional contractor should operate.
Buyer beware.
Data doświadczenia: 25 September, 2026
Data doświadczenia: 25 September, 2026