Beware of Afterpay!!!!
Initially I my discrepancy was with a merchant that is hosted on Afterpays platform. I purchased goods through afterpay and paid off the “buy now, pay later” service of it few weeks later. I was 3 weeks after purchase, there were no shipping updates on my purchase, so I emailed merchant asking to cancel order, as I didn’t realize order would take this long to complete, along with me moving to new address and wanting to avoid forwarding packages. Merchant, still couldn’t provide any shipping updates and didn’t want to cancel order. I waited 2 more weeks, hoping for atleast an update on my order and still never got one. At this point, I am not happy with merchant as we are on 5-6 weeks later and no updates on my order, and due to poor communication, poor business practices, no updates on shipping, my only resolution is was to cancel my order and request refund. Merchant offered partial refund, I did not agree. At this point, I filed a dispute with Afterpay. The merchant contacted me gaslighting me, by mentioning he was going cancel and do a full refund until I did the dispute. Afterpay did an “investigation” and determined nothing wrong, which is a joke itself because merchant took pics of products that wasn’t even mine to seem like my order was ready. All Afterpay has done is try to pass the buck to the merchant. No accountability or responsibility for a merchant who is hosted on there platform. Still as of 12/16, I have not received product or shipping updates and purchase was made 11/1. At this point, I am very disappointed in Afterpay and how they handled this issue. I am a 100% permanently disabled veteran who does not deserve to be taken advantage of by merchant or Afterpay.