Horrible !!
To be avoided!
They're just a bunch of hustlers!
First problem: We had an appointment between 3pm and 3:30pm. The driver only arrived at 4:30 pm, warning us at 3:15 pm. They said that since we weren't "Sand dune bashing" there was no problem with the schedule. We were worried about taking photos in the desert because we were afraid it would be dark.
Second problem: We had specified that we had a 1-year-old baby and needed a car seat. This was validated by the manager. The driver arrived without a car seat and told us there would be some on the spot. So he suggested we drive for 1 hour without a car seat and just hold him in our arms. We had to take the one that was in our car.
Third problem: we arrived on site at 5.40pm. I should point out that sunset is at 6.03pm that day, so there were just 20 minutes left to settle in, go to the photo site and take our photos. In other words, no time to do it. And what's more, there were no car seats on site. Once again, we had to take our 1-year-old baby in our arms to cross the desert...they didn't see a problem. I don't think the people there have children to offer me that. That was one problem too many.
I decided to cancel the tour and go home. And that's when 4 men came up to me, pressuring me to continue. I refused. I had to pay 350 dirhams to get back (without having done any I refused, of course, but they made it clear that I wouldn't leave without paying. It was impossible to collect our things and call a cab because it was so far away. My wife being 5 months pregnant and with a 1 year old baby, I had no choice.
Worst experience (not made) in Dubai.