AVOID AT ALL COST! Deceptive and unethical practices I had an appointment at the Hair Growth Center on March 15th, which turned out to be a highly pressurized sales meeting. Misleading crucial parts of the treatment and FOMO (Fear of Missing Out) tactics were employed to make me pay immediately. They agreed to a total of £3000 for two sessions six months apart, demanding half the money upfront and the remaining £1500 to be split between the two treatment days. I had to pay £1500 from my credit card as I didn't have sufficient funds in my bank account at the time. The doctor assured me that the best results would be achieved with the full payment of £3000. I also specified that I suffer of panic disorder, and that I was very sensitive to adrenaline. However, the clinic's deceptive practices soon became evident. They lied about the use of adrenaline during the procedure, despite clear evidence to the contrary. The administering nurse explicitly informed me that adrenaline was being used, causing my heart rate to spike. Dr. Shueib even acknowledged an alternative treatment option without adrenaline, indicating his awareness of its use. I had a massive panic attack, the worst of my entire life, I had to call the ambulances as I thought I really was going to pass out. At that moment DR. SHUEIB reassured me I would have had a full refund, but then the "management team" told me that he said that just for my "wellbeing". This management team is completely anonymous and will answer my emails after weeks! Furthermore, I was never informed about plasma injections before the surgery. Dr. Shueib mentioned it on the day of the surgery, suggesting an upsell attempt when I was in a vulnerable state. This lack of transparency and informed consent is deeply troubling. Now they are denying also this in the emails, telling that I was told regard the plasma injections! I didn't even know what a plasma injections was before the surgery day! In the current emails thy are relentlessly lieing about everything they did! They have cameras inside the clinic but it looks like they really don't care. The clinic’s approach seemed more focused on convenience rather than my well-being. They inquired about my tolerance to adrenaline on the surgery day, suggesting a disregard for personalized treatment plans. Additionally, the 14-day cooling-off period was ignored. I paid £700 in cash on the surgery day and another £1500 on March 15th. The clinic's scheduling tactics were clearly aimed at enforcing their policies unjustly. The lack of professionalism is further evident as the management team operates anonymously, and emails lack personal signatures. This raises serious concerns about their transparency and accountability. Due to these deceptive and unethical practices, I have filed a dispute with my credit card company and intend to take legal action. I urge others to be wary of this clinic and their misleading practices. My panic disorder has significantly worsened due to their negligence, and I demand a full refund and compensation for the damages incurred. All the staff is Indian, they were speaking their language all the time, talking between themselves, the team inside the surgery room were usintouching uching their phones and doing things that got their gloves dirty, and then injected me without changing gloves! They are keeping lieing about all of this, they are a lot of disgraceful mercenaries. Please avoid at all cost!!!

Data dell'esperienza: 15 April, 2024