victim of a ridiculous insurance claim
WOW where do I even begin.... I wish I had taken the previous reviewers’ advice and steered clear of RVFunRental. I ended up being another victim of a ridiculous insurance claim that had completely no merit. And on top of it all RVFunRental didn't even tell us there were any issues. Walked the RV upon return and noted everything looked great. In fact we were the ones who had issues with the RV during the trip that were never resolved and no refund or partial refund was ever issued. There were electrical issues with the generator and AC during our HOT June trip.
First red flag, RVFunRental did a bait and swap with our RV a few weeks before the trip. They said the previous one had issues and gave us a different one. At departure, we met with Greg from RV Fun Rental in Mission Viejo. This is how they service OC clients, meet in Mission Viejo with the RV and a car towed behind and then use the car to return to their office. We walked the C20 Entegra Class C with Greg from RVFunRental and the RV was very dirty (2nd red flag). We took photos of the RV before, inside and outside, and decided to move forward with our trip.
Once we arrived at our destination and tried to start the generator it would not work. We called RVFunRental directly and they tried to walk us through a fix. Nothing worked and a mechanic could not come to our location. We had to deal with no AC or power. It was very frustrating! Basically, a glorified tent.
We coordinated the return of the RV with Greg to meet in Mission Viejo. Greg walked the RV with us and we informed about the issues we had with the generator and AC during our trip. It was very hot and unfortunate that the generator would not start. He apologized for the inconvenience and noted they would do their best to make it 'right'. He then proceeded to hook up his car to the RV(tow his vehicle using the RV) and drive back to their office located at 1553 S. Coast Hwy Oceanside, CA. The drive from Mission Viejo to Oceanside is about 40 miles. I tried to coordinate with Miguel from their office about our trip issues and a refund but nothing prevailed. He ghosted me and said he couldn’t do anything.
A few days later we received an email from RVShare stating that there was a claim against us. I replied saying they MUST have it wrong since we were the ones who had issues. A month or so later RVShare again reached out and said the claim from RVFunRental was still open and that it is regarding “..the ABS light and traction control light coming on. This could indicate overheated brake components from improper use, harsh braking, or incorrect driving practices." We had no issues with braking or driving during our trip. The actual RV drove just fine. My husband, who drove, has a class A license and literally drives large vehicles for work. We have also owned RV’s before in the past. To say we ‘improperly used the brakes’ is insane! And on top of it, as noted before, Greg used the RV after we returned it in Mission Viejo to tow his car back to their office. If there really were issues after our reservation, why would he proceed to drive the RV 40 additional miles towing a vehicle! I have been battling with RVShare as well and they haven’t been helpful either.
PLEASE PLEASE do you own research and understand the RVShare insurance. It’s very easy for ‘owners’ to submit claims and note that it was caused by the renter. It’s an easy way for them to get money to fix outstanding issues, maintenance, etc. on their RVs. Smells A LOT like insurance FRAUD. I would NOT recommend using RVShare and would definitely not recommend using RVFunRental. I feel completely taken advantage of.
Tapasztalat dátuma: 26 June, 2026
Tapasztalat dátuma: 26 June, 2026