took my money
Despite reaching out multiple times, no resolution has been provided, and I feel my concerns have been completely disregarded.
To clarify, I was simply requesting a refund for the lack of transparency concerning the shipping fees at checkout, which I believe is a reasonable and fair expectation. Instead, I have experienced repeated delays and a lack of action, despite Whitefox having already received my payment.
I understand that the import fees are out of their control, but I paid $100 CAD for 2 dresses that I don't have, and they're giving me $30USD in store credit? That's ridiculous.
Honestly, Whitefox is completely money-obsessed and entirely disregards their customers
Very Very disappointed.