Avoid Avoid!!! Avoid!!! I contacted this company as I wanted to under go Rhinoplasty. I was contacted by Meltem who provided me with several links to ‘patient stories’ and information on their surgeons. I initially agreed to the price provided and booked and paid my deposit. After then taking a bit more time to read reviews of the clinic and hospital I decided I was no longer confident in this firm due to their lack of transparency amongst a score of poor reviews. I advised Meltem I no longer wished to proceed and initially she was understanding and advised my deposit would be refunded and that it may take some time. I am however now being told that deposits are non refundable despite both Turkish and UK consumer law stipulating a 14 day cooling off period for purchases made remotely. In addition I have emailed the finance team and head office on multiple occasions and I have been completely ignored. Unfortunately , this appears to be a reflection of how this company operate and I would urge anyone considering surgery in Turkey to look elsewhere at reputable and honest companies who operate within the law.

Date of experience: 15 February, 2025