DO NOT GO HERE. ESPECIALLY IF YOU HAVE MELANATED SKIN OR IF YOU ENJOY HAVING TO RETAIN A LAWYER.
DO NOT GO HERE. ESPECIALLY IF YOU HAVE MELANATED SKIN OR IF YOU ENJOY HAVING TO RETAIN A LAWYER.
I went in for routine laser hair removal. I left with FIRST AND SECOND DEGREE BURNS ALL OVER MY LEGS.
You might read this and think, “They have hundreds of great reviews. This must just be one unhappy customer.”
I thought about that too.
Take a look at their recent negative reviews and pay attention to how they’re handled.
I told my tech Stephanie my leg was on fire. I told her my pain was a 10/10. She kept telling me it was “just a histamine reaction” because of the melanin in my skin and continued the treatment until I stopped the session myself.
I watched my own skin BURN while the people I trusted kept telling me everything was normal.
By the end of the weekend, I had 27 blisters covering my legs.
The part that still makes me sick is what happened afterward. While I was stressed trying to cool my burning leg (Not one person knows a burn protocol here btw) and figure out if I needed to go to the ER, the operations manager- Gina's- priority was explaining that they wouldn’t charge me for the appointment. (??LOL) Not, “Are you okay?” Not, “Let’s get you medical care.” The conversation was about payment while I was standing there after they burned me. and they have the audacity to call themselves a medical center.
Since then, I have been promised refunds, follow up calls, and my treatment records multiple times. After I told them I would never step foot in their clinic again, they ghosted me.
I trusted this clinic with my body. Now I’m dealing with burns, hyperpigmentation before my wedding, and trying to hold them accountable.(.and I will not stop until I do NO ONE else has to go through this).
There are plenty of other med spas in Chandler. Choose one that you believe will listen to you, take your concerns seriously, and support you if something goes wrong.
I wish I had.
If you still choose to go here have a lawyer on speed dial because you will need it.
Fecha de la experiencia: 19 June, 2026
Fecha de la experiencia: 19 June, 2026