Hidden costs: €1,400 deposit or €150 extra and no contract at pickup I booked a trip to Malta with Lastminute.com including flights, hotel, and a rental car for 5 days. The issue was with the car rental. The booking mentioned a damage excess (€2,800), but nowhere did it clearly state that, upon pickup, I would be required to block around €1,400 on my card or pay about €150 extra to remove the excess. More concerning is that at the pickup location there was no contract or document showing these amounts. Everything relied solely on what the rental agent said, with no written confirmation. This creates a lack of transparency and uncertainty, and in my case I ended up without the car service despite having paid for it. I do not recommend booking car rental through Lastminute.com if you want to avoid experiences like this. It is better to choose clearer alternatives with verifiable conditions.
体験日: 28 March, 2026