Theft and mgmt doesn't care I never do this...but this needs to be shared. I had them come out and detail my truck. After being 2 hours late, and then leaving before the job was done...one of the detailers stole some items from my truck...the other detailer noticed and came and told me, and then forced the other detailer to come back and apologize and bring my item back. I reached out to mgmt(including the CEO) I explained what happened...I wasn't looking for a refund..I was hoping the employee would be worked with, and not fired(we all make mistakes). Not only did my message never get returned or even acknowledged, 2 days later I found out my debit card number was stolen. I had left my debit card in my truck, and someone used it buy $800 worth of stuff on amazon. My guess is the employee who stole my item, also stole my debit card number. I would NOT recommend these guys as its clear mgmt doesn't care at all. I wasn't look for a refund or anything like that...but I would have thought they at least would have reached out to apologize for all of the errors, including an employee STEALING from me. The customer is supposed to be your north star...do better!!
체험 날짜: 06 June, 2026