Don't get scammed
Do not use hopper app to make any reservation. They use a random third party to do the reservation. Once you make your reservation under the scam of low price, that's it your money is lost. There can be no changes made to the reservation like a normal hotel reservation. Customer service is very hard to reach and has a wait time of over 60 mins at a time and offer no help. Hopper failed to make a simple modification to my reservation saying the hotel was denying it. Which was a pure lie. The third party didn't want to refund money for the two out of 4 nights I wanted to modify the reservation. Hopper kept telling me to cancel rebook knowing very well the hotel is sold out for those dates. Customer service uses email to get back to you but decides to close the issue after one response from them and then they never get notified about your response. The hotel in fact was very helpful with the reservation. Hopper is such a scam. Believe all the prior terrible reviews about their customer service. Save your time and money and don't book with Hopper.
Update: hopper refuses to help in spite of multiple calls with hold times of over 1 hr. They state the hotel recommends to late check in 2 days after the reservation date and not get a refund for 2 nights or cancel and rebook. The hotel clearly declined this and is even willing to overbook so I can cancel hopper's booking. Which hotel lets you check in 2 days later and not put it as no show and cancel whole reservation? The hopper agent/supervisor was so unprofessional and kept ignoring anything I said and was so eager to end the call and didn't care to resolve the issue. Julian was the supervisor imagine that and stated there's no one above him as if he's the CEO. Please don't get scammed and spread the word.