Choose another company My first interaction with Icon Steel Building was with Jose in March 2025. I requested a quote for an 18x25 building with a 12’ overhang on each side. Angle contacted me a few hours later to discuss some additional details. While discussing the details I inquired about an additional building for residential purposes. Angel stated that they were fully capable of providing residential barndo style buildings as well. Angel and his team designed the original building and the residential building. We came to an agreement on the design and pricing and entered into a contract. This contract was finalized in April 2025. I ran into some issues with permitting and setbacks on my property. These issues was resolved and finalized in November 2025. I stayed in close contact With Angel during this entire process. I made sure Angela was aware that as soon as these issue was resolved, we would be pouring our foundation for both buildings. The foundation for both buildings was complete January 9, 2026. I provided pictures of both foundations that was asked of me. Angel advised me that the concrete needed to cure for 28 days. I can’t still building set the install date for the week of February 9, 2026. On February 2, I reached out to Angel to get full confirmation that the installed date was still set For the week of February 9, 2026. Angel assured me and confirmed that the building was loaded and ready for pick up and would be there the week of February 9, 2026 for installation. On February 9, 2026 I attempted numerous times to get in contact with Angel to try to get an exact date of when the building and the Installation crew would be on site. I was unable to contact Angel after numerous phone calls. I finally received a text message from Angel stating he would call me back later. I never received a phone call that day. I then reached out to the office and spoke to Martin. Martin advised that Angel was out of the office due to a family emergency. Martin then advised me that the crews were running behind and would not be there to install both buildings until the week of February 23rd. This conversation was quickly followed up with an email from Ashley Street. I made several more attempts to try to expedite the installation of these buildings. The week of February 23 came and I spoke to Martin again. Martin confirmed that everything was still a go for the installations and would be there in between the dates of February 26 to February 28. I was later contacted my Angel again and Angel told me that the crew would 100% be there to install the buildings on the morning of February 28 between 9 AM and 11 AM. I settle on property the morning of February 28 waiting the arrival of the crew and the buildings. At 10:30 that morning I received an email from Ashley Street stating that the crew did not make it back from out of state and would not be there to install the buildings. I was able to contact Angel via text message and one phone call. Angel assured me that he was on top of this and if he had to he would put together a crew that they only use as backup situations. I told him via text that the day was still young and had plenty of daylight to please have these crews on site to install these buildings. He assured me he was working on this. On Monday, March 2, I received an email from Angel stating that the crew and buildings would be on site for installation on March 6. On Thursday March 5th a two man crew showed up on property with a building at approximately 11:30 that morning. I was contacted by Angel and he stated that the crew could not get started because they did not have a manual lift, and would be back on Friday, March 6 to install the building. On Friday, March 6, the two-man crew showed back up at approximately 12 o’clock in the afternoon to start the installation of one building. The crew worked until about 5 o’clock that afternoon. On Saturday, March 7, the crew showed back up at 11:30 AM to begin finishing the installation. I asked Angel why the crew showed up so late and he advised they had to get some supplies i.e. new ladder from Home Depot. I showed up on site at 3 o’clock that afternoon. The two man crew was working and after looking around on site, there were no new ladders. Neither member of the crew spoke English. I was able to translate with whom I’m assuming was the lead crew member through Google Translate. I asked him why they did not have more people on the crew to help install the buildings. He told me that the other crew members did not want to work on Saturday because they wanted to drink beer. I reached out to Angel with my concerns as to why there was only two crew members. I also told Angel that his lead crew member told me the other crew members did not show up because they wanted to drink beer. Angel tried to tell me that the crew member was joking about that. I later left the property for a few hours and showed back up at 5 o’clock. The lead crew member that I originally spoke to seem to be very frustrated and was yelling upon my arrival. He started packing tools up and told me he would not be back until Monday to finish the installation. I told him that that was unacceptable and that Angel told me that that building would be finished today. He then stated he would be back Monday. Once he finished packing his tools, the two-man crew left. I was contacted by my neighbor and she told me that just before I arrived that the two crew members was fighting on my property. She advised that they were yelling extremely loud and punching at each other. She stated she was not aware of what exactly happened but did see the altercation. I immediately contacted Angel to advise him of the situation. I explained to him via text that he needed to have a supervisor on site over his crews. I also advised him that he needed a competent crew that could finish these buildings. I also advised him that evidently during the altercation some of the metal was damaged. As of now the material for one of the buildings is scattered on my property and installation has not been completed.
Tapasztalat dátuma: 08 March, 2026