Unprofessional, low-quality service.
Unprofessional, low-quality service. I dealt with someone with the initials R.A., whose title in the email is Independent Business Consultant. He asked for loads of documents and some very confidential personal information that is totally irrelevant to the business application. That seems fishy to me. He could have made an assessment and decision based on only a few documents submitted with the application, but he kept asking for more without any rationale. I asked to talk to senior management, but he refused and claimed that he's the company director, which doesn't appear in his email signature!. I'm still waiting for a senior manager to call me to investigate the case further. Until that happens, it's highly unrecommended.
תאריך החוויה: 27 June, 2024
תאריך החוויה: 27 June, 2024
תשובה מ-Grand Commercial Funding Solutions Inc
2024.08.07
Hello,
Thanks for your comments. Yes, we do ask for the documents to check whether you qualify to apply for the Business loan. We only take applications if you are qualified, so checking documents before we sign the contract is essential for us. We must have the complete documents before confirming you are qualified. You never submitted the complete documents. We never refused to talk to you, either. We have proof of email conservation, which clearly shows our last conversation, in which we replied to your questions on June 27th, 2024. In your case, we didn't sign up as a client because you were not eligible to apply through us based on the document you gave us. I hope this clears things up.
You are welcome to apply again in the future once you have all the required documents.
Thanks for your comments. Yes, we do ask for the documents to check whether you qualify to apply for the Business loan. We only take applications if you are qualified, so checking documents before we sign the contract is essential for us. We must have the complete documents before confirming you are qualified. You never submitted the complete documents. We never refused to talk to you, either. We have proof of email conservation, which clearly shows our last conversation, in which we replied to your questions on June 27th, 2024. In your case, we didn't sign up as a client because you were not eligible to apply through us based on the document you gave us. I hope this clears things up.
You are welcome to apply again in the future once you have all the required documents.