Misleading consumers
After service is very slow. They are fast when you are about to sign a contract and will contact you almost every day to push you to sign tenancy contract. But after that no more. We were marketed with a property and was promised with a habitable and at par to professional standard one, only to find out that after moving in, the property has lots of issues especially on sanitary and health concerns. Check in inventory was even given a couple of days after moving in, and issues were very evident in the inventory. In my opinion, the property was not even supposed to be marketed and rented
knowing that there are issues in it. This is just a form of misinformation to mislead the consumers. Now I am reaching out to them to help me unwind the contract and assist me but as if no one really cares, when in fact they are the one who represented the Landlord in the tenancy agreement. I have a pregnant wife and a 19-month old baby and I wanted a place where we can all settle comfortably, but thanks to them we are in this very stressful situation.