I managed to win a fairly large amount....
I managed to win a fairly large amount and was a bit nervous about the withdrawal at first, but everything went through without any real issues. I did need to submit some additional documents and wait around five days, but in the end the payout was completed successfully.
Tapasztalat dátuma: 20 February, 2026
Tapasztalat dátuma: 20 February, 2026
Moonwin Casino válasza
2026.02.21
Dear Pacolo,
Thanks for your review. We truly appreciate you taking the time to share your experience.
Congratulations on your win! We completely understand that withdrawing a larger amount can feel a bit nerve-wracking at first. We’re glad to hear that although additional documents were required and the process took around five days, everything was completed successfully in the end.
For larger withdrawals, standard verification procedures may require extra documentation to ensure security and compliance. While this can sometimes extend processing times slightly, these steps are in place to protect both our players and the platform.
It’s great to know that the payout was finalized without any real issues. We continuously work on improving our processes to provide a smooth and reliable experience across our wide range of slots, pokies, and live casino games, along with attractive bonus offers.
If you ever have any questions or suggestions, please feel free to contact our support team via live chat or email at support@moonwin.com. We are always happy to help.
Best regards,
Moonwin Team
Thanks for your review. We truly appreciate you taking the time to share your experience.
Congratulations on your win! We completely understand that withdrawing a larger amount can feel a bit nerve-wracking at first. We’re glad to hear that although additional documents were required and the process took around five days, everything was completed successfully in the end.
For larger withdrawals, standard verification procedures may require extra documentation to ensure security and compliance. While this can sometimes extend processing times slightly, these steps are in place to protect both our players and the platform.
It’s great to know that the payout was finalized without any real issues. We continuously work on improving our processes to provide a smooth and reliable experience across our wide range of slots, pokies, and live casino games, along with attractive bonus offers.
If you ever have any questions or suggestions, please feel free to contact our support team via live chat or email at support@moonwin.com. We are always happy to help.
Best regards,
Moonwin Team