Crescent Movers are Unprofessional..... PERIOD! SAVE Yourself! DON"T EVER USE CHICAGO CRESCENT MOVERS! (I got jipped out of money and movers were inappropriate). I was moving and was very hesitant. A older woman that I had known since childhood had REFERRED me to Crescent Movers. The manager Brian reached out and gave me a quote. Then I made an appointment. The team came on a Thursday, the day of the move and told me that I had to rent boxes for my clothes that I had already packaged in bags ($15) a box. This was not discussed ahead of time. The team leader told me to look online and that he always gets 5 star reviews. I asked them to be careful with a particular antique table item and they ignored me. They used the table to support some boxes after I asked them not to. They were so much in a hurry that they did not want to take any of my clothes and smaller items because they said it was too much. He recommended that I do it myself with friends and family. ( Why do I need them for then?) So the clothes got left. Then when I got to my new apartment (house). I was rushed to pay and one of the other movers KEPT ASKING FOR MY TELEPHONE NUMBER. Afterwards, I sent an email to Brian (the manager) about the problems, he apologized and he said that he would fix it. I told him to come back on Saturday and we scheduled an appointment. He called me at 12pm, back after 15 phone calls and said that he couldn't find anybody. By then I had been waiting for the movers for almost an hour to come. My lease was up on Saturday. Then I asked him to come on Sunday and he said "no". Then I told him I was going to write a bad review and contact the news and then he responded by saying "yes". I said he should meet me on Sunday at 12pm. Sunday came around and thank God that I worked something out where I could finish with friends and family before 12. Because 12pm was too late. It took 3 cars and 2 trips to get all of my stuff from the apartment. Some saintly neighbors came to help me. I then asked the manager (Brian) for a reimbursement. He said he would try to get $50, then I said $100. Then he said maybe $75. He NEVER called back, but know I know never to use movers again. I will probably do better with some college students or something.

अनुभव की तिथि: 15 August, 2024