Terrible Customer Service
I flew Aer Lingus four times from Orlando, FL to Dublin, IE. I made a fifth reservation, and asked for pre-approval to wear a defibrillator vest on board due to a heart problem, and they denied me permission and refused to refund my ticket price. I had to make and pay for another reservation on United Airlines, who had no problem with the vest. In fact, TSA had no problem with it, Dublin Airport security had no problem with it, and I flew from Florida to Dublin and back without incident. I wrote to Aer Lingus pleading with them to refund my ticket, and they still refused. They advertise "Cheap Flights to Europe", but my ticket with United was $600 cheaper than my ticket on Aer Lingus. Their flight attendants are rude, their flights are crowded and there are not enough restrooms. I don't plan to fly Aer Lingus in the future, and I don't recommend that you do either.
Deneyim tarihi: 03 June, 2025
Deneyim tarihi: 03 June, 2025