Didn’t “keep me moving”
Sadly I had a terrible experience with AWS, they did not “keep me moving”.
Took my t4 in with occasional starting issues and a leaky windscreen.
Was told drop it in on Monday and it’ll be fixed by the end of the week.
Long story short they ended up having my van (daily drive) for well over 6 weeks!
They didn’t keep me updated (until we called them), they also took it upon themselves to strip my fuel pump without either giving me a price first or having the parts to rebuild it in stock. This caused my van to become un drivable until parts which were on back order arrived as well as charging over £300 over their original quote (and what other rebuild companies which did have the parts were charging) for the privilege.
When I finally went to collect my van (which they claimed to have test drove), the throttle stuck on as I left their yard, (caused by something having not being tightened properly), the next day the coolant warning light came on as the coolant was too low (radiator not bled properly), at this point I noticed my battery cover was missing which I had to ask them to send in the post.
Not what I expected from a specialist and being over charged just added insult to injury.
Disappointing really as I saw the body work they do on the Facebook videos and it’d have been handy to find a local specialist who could do that kind of work.
I was offered a free service which I declined.