Poor communication and failure to meet expectations I was rescheduled once due to bad weather, it was windy and rainy, I totally understand that. The day I agreed to reschedule to comes and zero contact about pick up window two hours into the range scheduled, 8 am to noon. I reach out and am told pick up will be 8 to 10 am, it was already after 10. The weather is clear! 15 minutes before the end of my pick window I reach out again, because still no notice of them coming. I get a call asking to reschedule another week out due to weather... and there is no weather issue.

Date of experience: 05 December, 2025