Lucy Watson

Lucy Watson

Australia
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Reviews
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Useful
Review of Pets by Plane
Lucy Watson
Lucy Watson 2026.03.29
     
Pet travel to Australia When we first started to look into Moving our 2 cats from the UK to Australia it felt very overwhelming and very scary! We got a few quotes from various pet transportation companies but Pets by Plane were by far the most competitive! From the beginning, Freddie at Pets by Plane was incredibly knowledgeable on International pet relocation, particularly as new rules had just come in around Australian quarantine being reduced to 10 days if a specific process was followed. The process involved a lot of complex requirements—vaccinations, paperwork, quarantine regulations which Freddie guided us through to ensure nothing was missed. Every question we had (and we had a lot!) was answered thoroughly. Unfortunately due to the conflict in the Middle East the cats original flight was cancelled, Freddie was able to give advice to ensure we were still able to get them to Australia safely, changing route of travel and advising of the new details and keeping us upto date on the changing situation. Our 2 cats are now safely in Australia with us. Freddie and the Pets by Plane team made it feel manageable and well-organised. We’d highly recommend them to anyone planning a similar move for there animals 😊
Date of experience: 28 March, 2026
Pet travel to Australia When we first started to look into Moving our 2 cats from the UK to Australia it felt very overwhelming and very scary! We got a few quotes from various pet transportation companies but Pets by Plane were by far the most competitive! From the beginning, Freddie at Pets by Plane was incredibly knowledgeable on International pet relocation, particularly as new rules had just come in around Australian quarantine being reduced to 10 days if a specific process was followed. The process involved a lot of complex requirements—vaccinations, paperwork, quarantine regulations which Freddie guided us through to ensure nothing was missed. Every question we had (and we had a lot!) was answered thoroughly. Unfortunately due to the conflict in the Middle East the cats original flight was cancelled, Freddie was able to give advice to ensure we were still able to get them to Australia safely, changing route of travel and advising of the new details and keeping us upto date on the changing situation. Our 2 cats are now safely in Australia with us. Freddie and the Pets by Plane team made it feel manageable and well-organised. We’d highly recommend them to anyone planning a similar move for there animals 😊 Pet travel to Australia When we first started to look into Moving our 2 cats from the UK to Australia it felt very overwhelming and very scary! We got a few quotes from various pet transportation companies but Pets by Plane were by far the most competitive! From the beginning, Freddie at Pets by Plane was incredibly knowledgeable on International pet relocation, particularly as new rules had just come in around Australian quarantine being reduced to 10 days if a specific process was followed. The process involved a lot of complex requirements—vaccinations, paperwork, quarantine regulations which Freddie guided us through to ensure nothing was missed. Every question we had (and we had a lot!) was answered thoroughly. Unfortunately due to the conflict in the Middle East the cats original flight was cancelled, Freddie was able to give advice to ensure we were still able to get them to Australia safely, changing route of travel and advising of the new details and keeping us upto date on the changing situation. Our 2 cats are now safely in Australia with us. Freddie and the Pets by Plane team made it feel manageable and well-organised. We’d highly recommend them to anyone planning a similar move for there animals 😊 Pet travel to Australia When we first started to look into Moving our 2 cats from the UK to Australia it felt very overwhelming and very scary! We got a few quotes from various pet transportation companies but Pets by Plane were by far the most competitive! From the beginning, Freddie at Pets by Plane was incredibly knowledgeable on International pet relocation, particularly as new rules had just come in around Australian quarantine being reduced to 10 days if a specific process was followed. The process involved a lot of complex requirements—vaccinations, paperwork, quarantine regulations which Freddie guided us through to ensure nothing was missed. Every question we had (and we had a lot!) was answered thoroughly. Unfortunately due to the conflict in the Middle East the cats original flight was cancelled, Freddie was able to give advice to ensure we were still able to get them to Australia safely, changing route of travel and advising of the new details and keeping us upto date on the changing situation. Our 2 cats are now safely in Australia with us. Freddie and the Pets by Plane team made it feel manageable and well-organised. We’d highly recommend them to anyone planning a similar move for there animals 😊
Useful (1) Report
Reply from Pets by Plane 2026.04.14
Thank you, Lucy, for sharing your experience with us! We're thrilled to hear that Freddie and our team could assist in safely relocating your cats to Australia. Your recommendation means a lot.