DO NOT DO BUISNESS WITH THIS COMPANY After searching the internet for months I settled on Icon steel mainly for their communication and guarantees of “not being like other steel building businesses”. Well I can promise you they are the same if not worse! Due to issues with my entire build I ended working directly with the “owner” ANGEL (not even sure that’s true). After months of issues having a crew out here to finish my build he asked if I would pay the remaining balance with a guarantee that his crew would come out and replace all 12 of my windows that the first crew managed to break (yes, every single window!). I trusted him and his word and boy did I learn my lesson. It is now 4 months later and what started as yes I promise we’ll be out in a few weeks has now turned into not replying to my texts or phone calls on his personal phone. So I then contacted Icon via there business number and spoke to MARTIN who after I explained Angel had ghosted me said he would fix things and call me back in 3-4 hours. Well again, that didn’t happen and now no one is answering the phone when I call. ANGEL had me re order 12 windows so they would reinstall them, now they sit here waiting to be installed along with the trim around them that the worthless installers butchered. DO NOT fall for the talk and just go elsewhere. I trusted Icon with a 2800 ft 4 bay garage which cost me alot of money and here is sits empty because I can’t finish it since the windows all need to be adjusted and replaced. I never thought I’d write this about them since I trusted him, but do yourself a favor and go with a much more credible company. Not sure if they have deleted the bad reviews but ANGEL is named in nearly all of them by doing the same thing. Now it’s onto small claims court for a law suit to get back this money since I have everything I’ve stated in text messages from him. Luckily I will recuperate all that money wasted in court as well.
Dato for erfaring: 15 January, 2026