Poor Delivery Service I ordered some lumber from our local Lowes and it was supposed to be same day delivery. The order was done and prepared within a couple hours. I kept checking wanting to know what the eta would be for delivery. I finally called Lowes at 6:30 pm to find out. I was told they used 1 Rail as a 3rd party delivery service and I would have to contact their customer service to find out the status. I was told they didn't have a driver with a vehicle that could handle 10 sheets of drywall. If you have a contract with a lumber company why wouldn't you have the equipment capable of handling lumber? Makes no sense to me. So I still haven't received my delivery and there is still no status as to when it will be delivered. Lowes was very understanding and did gift me a gift card which was very considerate of them. But this wasn't their fault. I will never have anything delivered again if they use this delivery company.
Data experienței: 18 August, 2025