Disgraceful service
Regrettably, my experience with Crystal valet Jervis street car park was highly disappointing. Despite paying for a service explicitly including an interior clean, the manager argued that this service didn't cover interior cleaning. This contradiction was frustrating, especially after receiving a poorly executed cleaning job. The staff's dismissive attitude towards honoring the paid service compounded the issue. Their inability to acknowledge their mistake and rectify it, alongside the subsequent damage caused to my car, left me deeply dissatisfied with their service. Their cleaning service fell far below expectations. Despite evidence of the promised service, my car was returned still dirty. When I raised the issue, they were dismissive and unhelpful. Their attempt to rectify the situation left my car smelling damp due to improperly dried seats, which resulted in damage to a sensor. The staff's rudeness added to the dissatisfaction. Overall, a deeply unsatisfactory experience."
