Steve Mak

Steve Mak

Canada
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Steve Mak
Steve Mak 2025.11.21
     
Fraud scam attempt; company has no address!! DO NOT USE THIS COMPANY. This is an organized fraud operation targeting vulnerable consumers, especially elderly and women. MY EXPERIENCE (Case #xxxx9439): Technician Uzair arrived for built-in microwave repair. He came ALONE despite built-ins requiring TWO people for cabinet removal. Did ZERO diagnostic work - literally just walked in, said he “needed another technician,” then DEMANDED $149.99+HST for providing absolutely nothing. THE SCAM: • Deliberately under-staffed to create “return visit” fees • Demanded payment for zero service • Then wanted ANOTHER $229.99+HST for “second visit with two techs” • Total: $380+ in fees BEFORE any actual repair or parts • Refused to take responsibility for THEIR failure to come prepared • Held repair hostage until I paid for their incompetence RED FLAGS OF ORGANIZED FRAUD: 🚩 Service fee with no service rendered 🚩 Multiple-visit fee trap (should be ONE properly-staffed visit) 🚩 Changing prices ($150 became $229.99) 🚩 Pressure tactics: “cannot proceed until payment cleared” 🚩 Zero accountability - hid behind “company policy” 🚩 Targets vulnerable populations who won’t question authority THIS IS NOT INCOMPETENCE - IT’S A CALCULATED SCAM. Coming unprepared is deliberate. It creates scenarios to charge multiple fees without doing work. This business model is designed to extract maximum money from consumers while providing zero value. ESPECIALLY DANGEROUS FOR: • Elderly who trust “company policy” • Women who face condescension in male-dominated trades • Anyone in urgent situations feeling desperate • People unfamiliar with consumer rights WHAT LEGITIMATE COMPANIES DO: ✓ Verify requirements before appointment ✓ Arrive properly staffed ✓ Actually perform diagnostics ✓ Provide written estimates ✓ Request payment AFTER work completed THIS COMPANY DID NONE OF THIS. WARNING TO CONSUMERS: Never pay upfront. Document everything. If they can’t do the job they were hired for, ask them to leave. Report to BBB and consumer protection agencies. TO THE COMPANY: Your predatory tactics are transparent. You exploit people who need help, hide behind “policy” to justify theft, and target vulnerable populations. This is disgraceful. PROTECT YOURSELF. WARN OTHERS. REPORT THEM. Technician: Uzair This review is factual, documented, and intended to protect other consumers from these predatory practices. STAY AWAY.

Dato for erfaring: 20 November, 2025