Avoid Traveluro at all costs!
Avoid Traveluro at all costs! (and any of the MANY other names under which the company does business). They lure you with impossibly good deals, and then something goes wrong. When I tried to add a second night to my reservation, they quoted a rate twice what I had paid for the first night, and higher than the highest rate on the hotel's website. They then suggested I book two nights at a cheaper hotel. I agreed, and they then booked me two nonrefundable nights at another hotel nearby, without first checking to see if my original booking could be refunded. They then said, "Sorry, it's past the deadline for refunds," and sent my cancellation and refund request to another department. I checked with the hotel, and the reservation was canceled, but then got an e-mail from Traveluro/Splitty saying that I now had a NEW reservation at that hotel, and with no mention of my cancellation and refund request! Sure enough, they had made a NEW reservation for me at the original hotel! The hotel can't do anything about it, and they have to hold the room for me even though I will not be staying there! I made ANOTHER request for cancellation and refund, but I'm not holding my breath expecting a refund. I'll consider myself lucky if they don't bill me for yet another night at the first hotel!