DON'T DO IT!
I held back from posting this review because I wanted to give them a chance to fix things BUT….
Now I must give you guys the Real story.
Where do I begin.. I bought this Mac strictly for Djing & it worked good for about 4 months. Then the problems started to show up. First.. It came with blown speakers! I figured no biggie because I could hook up my speaker to the headphone jack to hear things. Second… the screen may be the cheapest aftermarket screen they could find :-D Seems to be made of super cheap plastic. (I posted the pics) My 2012 MacBook screen is still way better; and I’ve used it every weekend since 2012 to DJ. I’ll attach the pics below so you can see for yourself. I can’t even completely clean it it’s so cheap…smh. Third…The camera on the computer doesn’t work. Still was no biggie for me because I could, at least, DJ with it at the time. THEN……The battery went completely out! Now, I can’t even use the computer now without the power cord AND it has now affected the computers performance to the point that, even w/ the power cord in, I can’t use it to DJ anymore! Crazy!!! On top of that, the bottom side of a Mac is supposed to have ID numbers on it…mine had none. How could you even send this out!? (Pic attached) The repair shop was asking ME did I know the number :( Now, on to chapter 2!!!
I remembered I bought the “warranty” (joke) & they first told me to take it to a local repair shop in my town. They then informed me that they couldn’t fix it & that I would have to send it to Amazon? to have it fixed? I called customer service back & they said the same thing but .. when the return box arrived at my house, it was addressed to Back-market in New York!? Wth! So….I then reluctantly agreed to send it back to Backmarket for repair. I backed everything up, removed & signed out of all private info before sending. After 8 days, I got it back & THEY HAVEN’T FIXED A DAMN THING!!! (I will also attached the receipt that they sent me)
My biggest reason for posting this review is to save you guys from the headaches & the lies. I gave them plenty of opportunity to fix these issue right!? Terrible way for a company to handle business. I’d be embarrassed if I worked at or owned this company. I bought plenty of second-hand things from Reverb.com, Sweetwater.com, Sam Ash & Guitar Center…NEVER had half the problems this purchase has given me. They sold a BOOTLEG :-D Do yourself a favor….save your money for another, stand-up, appreciative company & don’t fall for the SCAM :) I knew it wouldn’t be perfect but Damn… smh. Now I see why there’s no contact number on their site AND there are NO GOOGLE REVIEWS and you can’t post a review in the GOOGLE PLAY STORE either…wonder why not? Shouldn’t they have a “post review” button somewhere? Anyway, on to a few other sites to post.
