Stupid refund policy - Buyer beware 2-5 business days can actually be 6 weeks
They sell an advent calendar that doesn't arrive until January and they refuse to refund the order. Their AI customer services is incredibly frustrating.
They advertise 2-5 business days for shipping and then say it's going to be 4-6 weeks as one item was a pre-ordered advent calendar ordered at the end of November. They refuse to refund the order... I had to file a dispute with my credit card company and won.
Date of experience: 01 December, 2025
Date of experience: 01 December, 2025