Diabolical customer service
I have only been a customer of theres for 19 years. All I wanted was a copy of my December invoice and the Pin so I could in the future acess the customer portal.
6 Phones calls, 2 emails and to date they have never called me back. The 'Reception' are blatant liars. I have only wasted an hours of my life.
I would never recommend this company.
I am considering moving to another company for my freephone line.
If this is how you treat loyal customers who to date always pay on time.
Datum för erfarenhet: 02 February, 2026
Datum för erfarenhet: 02 February, 2026