Bad bad bad
HORRIBLE customer service!!!! Buyer beware. Ordered a product 3.29.25 w/white glove delivery service. Their carrier did not deliver within the promised timeframe. We requested to cancel multiple times and they promised more than once to have a supervisor call me - which still hasn’t happened. Their employees are rude, argumentative, unprofessional and uncaring.
After I filed a payment dispute, Their delivery company - AM TRUCKING - was also told not to deliver it as we are no longer accepting it. Their manager-Daniel- stated that he understood and it would not be delivered.They then gave no notice on a 225 lb item and illegally dumped it on my lawn. Not porch or walkway, but on our grass.
Now (still no communication from the management because Erica is not in the office very often) they want $530 to ship it back and another $132 restocking.
One crappy company working with an even worse one to scam you!!!